I thank you for your suggestion and will look into this. This makes sense and I can see how this can help data continue to be charged. I am open to suggestions but the At&t rep I spoke to was far from helpful and his only suggestion was to siply turn off cell data when home. I do not see this a solution to this problem.
At&t is billing data usage when we have wifi coverage all day. My kids are always home and on Wi-Fi. Even in the event their phones went to sleep without power connected it would not use up all our data.
The fact that Michael states that I HAVE TO turn off my mobile data at home is a farse and unexceptable. When we are on wi-fi there should be NO data usage on At&t. Even the little data that may get through when the phone is asleep is not enough to go over on data unless they are streaming movies or audio 24/7 when and this is not happening.
I am open to suggestions but I do not want my rep speaking to me with about facts is making up as he goes along. Especially when an Apple rep confirms what I have been saying all along with him on the phone.
It is an embarrasment and shows a lack of professionalism. People like Michael should be stocking shelves where his words will never reach a customer ear.