I have been paying fees to AT&T for coming up on 8 years. around $15,000 or more,
i have supported them since the beginning of Iphone, my useage has been cut to as low as .09 MPS... normally around .25. Those speeds don't even let email come through.
This is not an unlimited plan, and you are not doing what Verizon is doing. AT LEAST THEY THROTTLE WHEN THERE IS NETWORK ISSUES AND NOT ALL THE TIME.
YOU HAVE LOST ME AS A CUSTOMER, I HAVE PURCHASED EVERY IPHONE FROM YOU AND AS SOON AS THE NEW ONE COMES OUT, I JUMP....
YOU SEE I ALSO MOVED TO LOS ANGELES, AND DAY 1 DRIVING AROUND WITH A REALTOR, I FOUND SHE HAD AMAZING SERVICE ALL DAY. I, ON THE OTHER HAND, BARELY HAD SERVICE,
SO NOT ONLY ARE YOU THROTTLING MY SERVICE, YOU HAVE CRAPPY SERVICE. AT LEAST WITH GOOD SPEEDS I COULD SEND AN EMAIL TO SAY I'M LATE, BUT WITH THROTTLED SPEEDS, EMAILS WERE NOT GOING THROUGH AND I COULDN'T MAKE A CALL,
HEY,, EMPLOYEE,, KEEP ACTING LIKE YOU ARE TREATING US ALL FAIRLY,
YOU ARE NOT, YOU ARE SAYING WORDS IN PRINT FORM THAT MAKE YOU SEEM LIKE A HAVE NOT CLUE WHAT THE ISSUES ARE AND HOW THEY AFFECT PEOPLE TRYING TO COMMUNICATE. YOU ARE IN THE BUSINESS OF COMMUNICATION AND YOU HINDER IT ON EVERY LEVEL.
WAKE UP..
AND GOOD BYE, I WISH I COULD LEAVE NOW, AS I HAVE TWO PHONES THAT ARE ELLIGIBLE FOR AN UPGRADE, BUT I AM WAITING FOR A NEW PHONE.