This is all Bogus. IT's all about Greed on the carriers side. Their very very small percentage of data users are on unlimited plans. They can not be hogging up the towers like they say they are.
Let me break this down and this came directly from an ATT rep on the phone with me after I complained.
At the begining of my billing cycle, I get and I kid you not on LTE 29MB down and roughly 10MB up which is incredible. However after, on my unlimited data plan (which mind you ATT sold me and I've been paying faithfully $30 a mo to have) hits 5GB of usage, I get choked! And when I say choked, it goes from 29MB down to .5! That is absolute insanity to punish someone that harsh. I mean they shut you out completely. Yes they say you can still use the network but you can barely check email. The phone is a near brick.
I hit 5.5 gigs while on vacation camping. We were using my phone to stream netflix to our TV in our camper. Should be able to right? I'm on an unlimited data plan.... NOT ! Any rate I'm capped and the people at ATT are saying I'm not. They want me to reset my iphone and restore and update it. Nope, too much hassle.
So the rep say's to me on the phone when I call and complain. "Sir you get full use of the tower until you hit 5GB. We have to cap the 5% that are hogging the tower which is why we impeed the cap". So I said, let me get this straight. During my pre 5GB usage I am getting full strength of the tower but once I hit my 5GB limit I get cut off? She say's yes. So I proceed to state, so if I drop my unlimited plan and go with a share plan I never get capped, EVER? NEVER EVER? she states "Yes that is correct". So right there goes to show that ATT wants you to go to a shared plan so you do go over. They will never cap your speeds on a shared plan because that's where they make their bread and butter on overages on the plans. So think about this.... And let me 100% clear on this.
WHO IS HOGGING THE NETWORK? EVERYONE!!!!!! Not the unlimited plans, EVERYONE! The ones that are on shared plans are still hogging the network because they never get capped.
...Sold me on the unlimited plan by scare tactics when I bought my first iPhone. You (ATT) said to me at the store, well email, and web surfing and itunes music downloads all add up fast. And they proceeded to push me to the unlimited plan, why because it was MORE MONEY! Now that 90% of your network is on shared plans you want to punish the ones that are on unlimited. YOU (ATT) did this, you shoved unlimited plans down all our throats and now you have the nerve to punish the remaining and choke the speeds.
All I can say is the T-Mobil $100 a month for unlimited texts and calling and 10GB of data is looking pretty sweet right now! Sprint is doing the same.
I might be in the market for a new phone and a new provider. And sadly I've been with ATT since they bough Singular wireless....
Fight back everyone. Only way to get them to listen.
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