Ive called a few times too and they say that they dont know anything either. One lady told me, "Whats wrong with the site?! i havent heard anything it should be working fine" goes to show you how much they pay attention to the things going on at the company. Other reps told me that they were getting updated daily on the status of the site and that the didnt know when the site would be back up and running but that they know that the app is working because they got that to start working already. I actually had one rep actually tell me that shes actually super frustrated with it as well cause she says that she uses the website all the time and it hasnt been working for a while either.
Tomorrow is day 8 and as it seems it is doubtful that it is going to be up and running tomorrow either. I check it every morning and everynight never, and not to my surprise its never working