I wish it was only $30 for unlimited... Jerry, you may get unlimited phone calls and messages for that amount... I do not. We pay about $160 plus taxes for 700 minutes, for 2 lines. I am not against ATT slowing down my speed... The issue is that they should slow it down when it's time...not at 3GB one month, another month at 4GB or at 2GB....I can never get to 5GB at LTE speeds . On their website clearly states that anyone under an unlimited contract and that owns a smartphone may be throttled when the 5GB are reached....sometimesI am not even at 3GB and my speeds are crawling. That is the mai reason of my frustration...that I can not even get to what they advertise, and that my friend may also be illegal.
The excuse from ATT has been congestion on the network, but they are using it to profit and give priority to new customers. I already contacted them privately...and I am still waiting to hear from them. Their customer service is not the best unfortunately. You would think that after being with them for more than 5 years, at least they could give me an exact answer to why my speeds are being lowered before the threshold they imposed. But not even a manager that I spoke to last week....she said she would call me back because she noticed that in fact my speeds had been lowered before the 5GB mark, and I am still waiting for that phone call