Ajhik2011 wrote:
Greatly appreciate the help. We both use our hotspot for work and school, and we can't get a decently priced Internet service in a rural area. Thanks again
I'm glad we found a work-around that you can use until AT&T can get the tower fixed.
If you use the Mark the Spot app, I would suggest that you and your wife both submit reports and do it from multiple locations near your home. The reports through that app do not go through the same people as the phone calls for support, so there is a good chance that using both the app, and the phone calls will get the issue in front of the people who can get it fixed for you.