I was told there is a promotion for the 10gb to be upgraded to the 20gb but in true AT&T fashion this must be asked for, its not given and now when I call and call I get the run around told no I can't have it.
Honestly after my Iphone 6 ordeal
TMobile and Sprint are looking better and better.
I'm tired of the games At&t
You are giveing people as I write this the free upgrade 10gb to 20gb if they call retention and threaten to leave. I'm thinking of leaving myself despite the fees, I may just pay the exit fees to feel that a company cares about my business. No matter that I have been a steady customer since 2000 then left for 2 years while in Europe and came back in 2007 and been loyal ever since. I pay on time and we have 5 lines
The thanks I get? People who started service a year or two ago get 20gb for what I pay for 10gb.
Why can they work this out with customer service today ( 11/2/2014) and yesterday but when I try I'm told no no no no