Palmbeliever wrote:GeekBoy I understand what your doing and writing here, but you have to understand,
While your get paid by At&t I pay At&t and I pay not for an Iphone, not because of all that At&t is but for SERVICE, for a Call to go through and internet use.
Service
if I can get simular service at a lower cost where I live or even better, get more for my money, then the wise thing to do is fire At&t and hire the new service. I'm giving At&t a chance to keep me in the system paying them and so far out of 100% they are getting a 60% which is a fail.
Telling me Tmobile or Verzion is not as good will not cut it, they have millions of customers that are happy. I want to be given an incentive to stay. Giving upgrades to other people for free and not me, telling me sorry there's nothing we can or willing to do is just not going to keep me.
At&t spends millions a day advertising to get new customers, how about giving a little something to keep the thousands like me? Something that costs At&t nothing but would mean a lot to the loyal customer, why is it hard to comprehend this?
we ace's are not paid ATT employees we are just forum users like you. We just like to help people when we can.