Hello @USVIJLA Thanks for posting your concerns.
Very sorry for your loss and that you lost your voicemail on the prior phone. Our system is set up to save messages 30 days from the initial voicemail deposit and the maximum number of messages is 40. For the phone on the 2 year contract, yes, the per line discount we’ve provided will be lost unless you go with a next plan as @lizdance40 mentioned. Keep in mind you do have the option to return the phone within 14 days of purchase and go with a Next payment plan if you prefer.
If this helps, please mark this answer as an accepted solution.
Thanks,
Charise