Can at&t automatically disable wireless Internet access for the mobile share plan instead of allowing overages and then charging us? I want customers to have a choice. Just like banks give customers a choice to opt for overdraft protection, wireless companies should do the same. I want to opt out of extra data. I know I can go online and turn off data for my family, but that's a hassle. By the time I get an email from att saying my family is almost over the limit. When I go online it's already too late and I've been charged extra for the overage.
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