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Re: couldn't receive verification messages.

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Hi there @premai

 

I’d be happy to help! You may have a purchase blocker present on your line. To remove a purchase blocker:

  1. Select myAT&T at the top of the page. If prompted, log in. Don't have a myAT&T login? Register today!
  2. Hover over Wireless at the top of the page, and then select View my Plans and Features.
  3. Your current wireless plan, devices, and additional features will be displayed. To manage your additional features, select the Manage link for the device you want to manage.
  4. Current features for the selected device will be listed under Manage My Current Features. Do any of the following:
  • To turn Purchase Blocker on, under the Get More Features section, select Purchase Blocker to view options and more details.
  • To turn Purchase Blocker off, under Manage My Current Features, select Purchase Blocker, and then select Remove This Feature.
  • Click the Select & Review button, and then review your changes. To change the effective date for your feature change, select the Edit link. Then, select a date from the available options, and then click the Select button.
  • Read the Terms & Conditions, and to accept, select Submit or Remove.
  • When the changes are complete, you'll receive a confirmation message. Repeat steps to add or remove additional features for another device.
  • I hope this helps!

    Charise


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