Until now, since I began using ATT Messages at account inception (08/2013) I had experienced only one (albeit painful and protracted) service interruption which lasted like 30 days with no explanation whatsoever from ATT till, one day, it was back up. Back then, the site login message was "down for maintenance". This time, beginning about an hour ago, the login page brings up:
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"WE'RE SORRY. We cannot process your request at this time. We apologize for the inconvenience. For more information, please Contact Us."
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The "Contact Us" linked to online Chat which was busy, and offered another link "Call Us" which subjected me to the infuriating robotic voice prompt system which eventually indicated, you guessed it: "This office is currently closed. Please call during business hours....."
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Live customer service (for all ATT services including U-verse TV, Internet, Home Phone and Wireless) has all gone the way of Cricket, Boost, Metro, etc., in the proverbial "race to the bottom". So its anyone's guess how long, or why, we must endure the current interruption.