Zeeb wrote:Well, they actually *can* reset your data to full speed again. They did it for me once, and I had to shut my phone down and restart it after the rep did something on their end. However, this was when I was throttled and the speed didn't automatically reset after the new billing cycle started--so they were *willing* to do it.
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Just because they did something once in the past doesn't mean that they still have the ability to do it now. How are you certain that the changes to perform the automatic reset at the beginning of a new billing cycle didn't remove the capability to do a reset manually? Perhaps that can do that by forcing you to lose the remainder of your curretn billing cycle and start a new one that day. Do you think that would be a viable solution? It's possible that now that the reset is automated, there is no manual way to do it any longer.
