There are a few things you will want to check. Make sure that your data is turned on in the settings. If it's off you won't be able to send and receive pictures since they travel through a data channel. An easy thing to do first though is just turn the phone off and then back on, it may just need a reboot. If it still isn't working you may need to call in to customer care and make sure they have the proper imei attached to your phone number and check to see if there were any blocks on the line. Hope this helps!
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