Re: RANDALL L. STEPHENSON, CEO, AT&T………OPEN LETTER…...UNLOCKING MY PHONE
I had almost the exact same experience except that at the end I assured at&t that I will terminate my 20+ year relationship with them. Pretty sad really.
View ArticleRe: At&t Messages app
Hi there! @chibrsfan thanks for posting your concerns about the AT&T messages. I’m sorry to hear you’re having issues with the call log in that app. So we can further assist with this, please...
View ArticleRe: ATT Commercial Mobile Alert System
Hi & everyone this has affected! Our follow up on this topic has resulted in a new planned release date for the software update which will resolve this matter. After a delay, we can now confirm...
View ArticleRe: Can't use my AT&T passport on travel
Jenny9863 wrote:I purchased the $30 Passport for traveling. I didn't set up the Passport app before I go. Now I am in Thailand. I can use it. Anything I can do to make it work?Do you mean make the...
View ArticleTeenager data usage
What apps are my teenage daughter using that is killing our data??? She's on wifi at home but something is using almost 9GB every month. She closes her apps and makes sure her wifi is on. But there...
View ArticleRe: Teenager data usage
On some phones, there is a data logger that shows how much data each app is using. On some phones, you can set those apps to only use wifi not cellular data.
View ArticleRe: Can't use my AT&T passport on travel
Thanks, but I figured it out. I just need to chose a local carrier that works with AT&T.
View ArticleRe: RANDALL L. STEPHENSON, CEO, AT&T………OPEN LETTER…...UNLOCKING MY PHONE
ATT has 117 million subs now. Just because you have been with company 20+ years does not make you special any more than the other 116,999,999 customers. My parents have been vz wirless customers for...
View ArticleRe: RANDALL L. STEPHENSON, CEO, AT
Hello bobbeverley,I was certainly caught off guard by the response and the entrenched mindset of the 3 ATT individuals that I've heard from so far, especially since this was done for me relatively...
View ArticleRe: RANDALL L. STEPHENSON, CEO, AT
this is ATT's unlocking policy that was put in place last August. http://www.att.com/esupport/article.jsp?sid=KB414532&cv=820 its pretty clear there not going to unlock the phone for you because of...
View ArticleRe: RANDALL L. STEPHENSON, CEO, AT
Hello GLIMMERMAN76,I certainly don't think I'm special, but I do think that any client, including your parents, absolutely should get some better consideration than a 1 year client. This is just common...
View ArticleRe: RANDALL L. STEPHENSON, CEO, AT
actually a lot has change since your last unlock. ATT did not offer nextback then. There unlock policy got stricter in August of 2014 after obamasigned the unlocking bill. The next agreement you signed...
View ArticleRe: Teenager data usage
This might help when you go to setting go to cellular data make sure that is turned on
View ArticleRe: At&t Messages app
Hi there I’d be happy to help with our AT&T Messages app! To troubleshoot any issues with AT&T Messages, let’s first ensure we’re running the latest version of the app. If you head to the Play...
View ArticleRe: Unlimited Data Plan and Personal Hotspot possible?
It seems to be hit and miss. There was a time our home wifi was interrupted for an extended time. My wife works from home and telecommutes so having it down while AT&T fumbled around and sent out...
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Re: Grandfathering my unlimited data plan
So, apologies if this was covered ealier in the thread... I have a FAN discount, Family Talk Nation 700 w/rollover account with 2 iPhones..grandfathered unlimited.. I want to ADD a line to my...
View ArticleRe: Grandfathering my unlimited data plan
As long as you are not changing anything with the lines in place (unlimitedplan) then adding another line will not affect the other two. You can addall you want; AT&T won't turn you down for...
View ArticleText Message Delay to recipients Galaxy S5
I hope someone can help me out. Whenever I send a text message, the intended recipient doesn't receive that text for a long time. For example, I sent a text to a friend at 3pm, and he didn't receive it...
View ArticleRe: pc connection
Hi there! @srsage Thanks for posting your questions about the LG G2 PC-connection. With the Lollipop update you’ll now see the PC-connection options by pulling down the notification bar at the top of...
View ArticleRe: pc connection
Thank you for your response, however, I can find no "Media" in the pull down...any other suggestions? Thanks, srsage
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