Really I don't understand why after a contract expires you don't just tell the customer that you no longer offer unlimited data, you need to pick another plan when you renew. Seems pretty sneaky to allow customer to renew and then throttle.
Really I don't understand why after a contract expires you don't just tell the customer that you no longer offer unlimited data, you need to pick another plan when you renew. Seems pretty sneaky to allow customer to renew and then throttle.