Off Network Banner
Hello, I have had At&T for awhile now. I live in Illinois and just this morning I recieved a text message about the off network banner. This is the first time I have seen the banner. I have been in...
View ArticleRe: The New PassPort Roaming Plans
Well, I realize they are profitable, but since AT&T is a partner with MTN in providing the service of Cellular At Sea, they don't need to be outrageous, which I believe they are currently. As an...
View ArticleRe: AT&T STOP THROTTLING OUR SPEED
Same exact thing happened to me. I’m a legacy “unlimited” user and called two weeks ago just to spend 40 min on the phone with some employee who hardly knew anything about ATT, let alone a mobile...
View ArticleATT Wireless and Modern Wireless Segregation (Legacy Throttle vs Double Data)
I’m a legacy “unlimited” user and called two weeks ago with a "throttle" data issue. I spent 40 min on the phone with some employee who hardly knew anything about ATT, let alone a mobile phone. She...
View ArticleRe: AT&T STOP THROTTLING OUR SPEED
You buy a 4G lte device with a company that advertises 4G lte network then there is an expectation you will get 4G lte service.. To degrade service and say we never promised the speed is rediculous....
View ArticleRe: AT&T STOP THROTTLING OUR SPEED
Really I don't understand why after a contract expires you don't just tell the customer that you no longer offer unlimited data, you need to pick another plan when you renew. Seems pretty sneaky to...
View ArticleRe: AT&T STOP THROTTLING OUR SPEED
AndresH I see that you said that you pay $160 for 2 lines. Why don't you just upgrade to the 30GB for $130/month? You then wont get throttled. You could always do the 10 GB for $100. I have seen a...
View ArticleRe: AT&T STOP THROTTLING OUR SPEED
It is not about what I can do or where and how can I switch my plan. It is about the fairness of what they advertise. I am not getting what they promote and I think that is ilegal. My speed being...
View ArticleRe: The New PassPort Roaming Plans
draver wrote:Well, I realize they are profitable, but since AT&T is a partner with MTN in providing the service of Cellular At Sea, they don't need to be outrageous, which I believe they are...
View ArticleRe: Family Map not working
Hi there, Can you tell me if this is still happening? Can you please let me know the following so we can investigate: What device do you have?What OS (e.g. KitKat, iOS 8)?Do you have the app running...
View ArticleRe: Using Family Map with Iphone 5
Hi there, The app does need to be running in the background; please let her know that we run tests to ensure minimal battery impact. If you still can't locate her phone with the app running and...
View ArticleRe: Grandfathering my unlimited data plan
Looks like I'm not the only one with this issue. We upgraded around January 2014 (I believe) to the iPhone 5. One of the conditions to my pulling the trigger on the upgrade was that we keep our...
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Re: Grandfathering my unlimited data plan
I totally agree with you! Keep pressing then. Miraculously I got mine back. In this day and age there's really no true reason they could not reinstate your unlimited service plan as you have...
View ArticleRe: The New PassPort Roaming Plans
I have used the T-Mobile free data service in Europe and it's not too bad as far as speed goes. It generally is a 3G connection that's throttled to 2G, so it's great for navigation, using Yelp to find...
View ArticleIssues with texts
We can text to our son and call his phone, but he cannot text us back. He can call, tho. I checked all his settings and cannot find any "Blocked" phone numbers. This just started on October 8th. What...
View ArticleRe: Issues with texts
I checked both phones and neither show anyone blocked. They both use iPhones.
View ArticleRe: The New PassPort Roaming Plans
The Verizon $25 package is data only while the ATT $120 package includes data, 50 voice minutes and 100 text messages. If ATT were to offer a data only cruise package, I'm sure the price would be very...
View ArticleRe: Issues with texts
Do any of the phones have iMessage enabled or disabled? If they do, do they have "Send as SMS" enabled as well? It is possible that you have encountered a combination where his phone is trying to send...
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