Just finished on the phone with a higher up at At&t, from our conversation there is no intention of giving us the increase.
Retention really can't help, calling them will just tie up the lines.
At&t has decided not to increase the 10gb to 15 or 20 just leave it at 10 even though its less value than any other carrier.
I have a decision to make that is hard and will do so.
Why they want to alienate its loyal customers I have no Idea, they should of had some kind of guidline like, someone who has been with them for more than 3 years at least could qualify since these are real customers with some kind of loyalty, I have been with them this time for over 7 years, 4 years before that as I said only interuption was when I lived in Europe for 2 years.
So this is my last post on this. I'm done
Argue away that At&t is awesome in this, I just disagree we should get some kinda increase in the 10gb plan to keep us