Hi there
I’m sorry to hear about your messaging issue. I’d be happy to help! Can you please answer the following questions for me? We can then find the cause and work to resolve this issue.
- When did this start?
- How many signal bars do you see on the device?
- Are you able to make/receive calls?
- What model device are you using?
- Can you send a text to 151 with the word TEST?
- If so, did you receive a reply?
Thanks,
Charise