So no early upgrade? and this new "next" plan?
I am so lost. So AT&T took away the early ugrade apparently?- what a shame! So do I have to wait untill the day my contract is up, or untill I pay my last bill? That is pretty upsetting, even...
View ArticleRe: Text messages
Hi there I’m sorry to hear about your messaging issue. I’d be happy to help! Can you please answer the following questions for me? We can then find the cause and work to resolve this issue. When did...
View ArticleRe: ONE NOT VERY HAPPY CUSTOMER
Hello! @krysyrichards Thanks for posting your concerns about data usage and billing. So we can help get this resolved, Please send me a private message by Clicking Here and include the following...
View ArticleRe: So no early upgrade? and this new "next" plan?
No cell provider is doing "early" upgrades anymore. They are no longer subsidzing phone costs. They have started the NEXT program so that people that want to upgrade with each new phone model can, by...
View ArticleRe: So no early upgrade? and this new "next" plan?
You do not have to trade in the phone on next Next 12 make 12 payments and trade in for upgrade or make all the payments and keep the phone Next 18 make 18 payments to trade in or make all the...
View ArticleData Rollver
My understanding is the new advertised data rollover plan is less than meets the eye. Data rolls forward for only one month and is applied only after current usage. So the plan is a limited rollover...
View ArticleRe: short code text messages
Yes, my experience too. Call center people had no idea what a short code text was. One of them was googling it while on the phone with me. She was nice, but she just didn't know. So finally I managed...
View ArticleRe: Data Rollver
And MarK Cuban's response would probably be "Genius!". But yeah, you nailed it.
View ArticleRe: Receiving same text message repeatedly
I also have repeat text issue. started January , happened every 3 weeks, call to service got no results , there are nice, but gave diff answers and no solution , base on the chat, this happened since...
View ArticleRe: LG G3 missing text
Did you figure out what was going on? My phone started doing this too.
View ArticleInternet connection
All of a sudden my credit union's online banking service won't open because it claims I have no Internet connection. Even though I am connected to my home internet. I get the Sam message with my...
View ArticleRe: LG G3 missing text
Hi there I’d be happy to help with this messaging issue! Are you using the default messaging app on the device, or another such as Hangouts? I would recommend deleting the entire conversation thread...
View ArticleRe: Cross Upgrade, Unlimited data, Iphone to android question
Hi I’d be happy to help with your upgrade options! You certainly can use the upgrade eligibility of any of the lines on your account, and your current plan would be unaffected. To avoid any...
View ArticleRe: Unable to get AT&T technical help
Hi there I’m sorry to hear you are without a service while attempting to use your AT&T device in Vietnam. I’d be happy to help! Our International Support department at +1 916 843 4685 are best...
View ArticleRe: ATT Commercial Mobile Alert System
seanlee13 wrote:ocrush71 wrote:I just got a call from AT&T urgent care stating they have found the cause of this. It is related to the current version of software on the phone.This explains why my...
View ArticleRe: International Data
My grandson was overseas for three months. For the internet he used the wifi at Brighton, but for calls and texts, he used an app called VIBER, which is free. You can make free calls and texts as...
View ArticleUSSD (short text) codes Broken
I have an LG G3 with the Lollipop 5.01 update. That part I love. Thank you. I'm not sure if the timing is coincidental but it seems that after the update the USSD short text codes no longer work....
View ArticleRe: ATT Commercial Mobile Alert System
I am not sure why, but soon after contacting AT&T support thru the link above, the problem stopped. My last alert was on 3/30. I am on an HTC One M8 on PFD program. Thank you (I hope), AT&T.
View Article