Removed unlimited data plan without notifying
I lost my phone a week ago so I had to change to my old one.ATT said that I need new sim card so I went there changed but once I got home I found out they removed my unlimited data plan. They wanted me...
View ArticleRe: FRAUDULENT DATA OVERAGE CHARGES
Same here- last month had 7GB overage charges which they did do a one time courtesy credit was told to do the newest iOS8.02 upate as this would resolve known issues which was done and today when the...
View ArticleRe: FRAUDULENT DATA OVERAGE CHARGES
PerezMorrisFam wrote:... These overages have occured without changes in our actual usage patterns. ... I love how many times I read those words from users who have iPhones and have updated their iOS...
View ArticleRe: Removed unlimited data plan without notifying
, sorry to hear you lost your phone! We can certainly look into your data plan for you. Send us a private message by clicking here. Include your name, account number, contact information and the best...
View ArticleRe: Excessive Domestic Off-Network Data Usage Alert
I too travel up to Northern Maine 2-5 times a year. I really use Off-Net Domestic. If you look at your ATT contract, they place a limit on off-net domestric data use (24MB or 40% of whatever you...
View ArticleText messages delayed
I switched to AT&T about 13 months ago from Verizon. On thanksgiving night last year I noticed that I sent a text around dinner time to a group of people and that message was not received by any of...
View ArticleCannot send or receive MMS messages on my AT&T GoPhone Smartphone - Alcatel 871A
I recently purchased an Alcatel 871A from the AT&T store and put it on the $25 monthly GoPhone plan. I can call and text, and I have no data plan, but I can neither send nor receive MMS messages....
View ArticleRe: AT&T Messenger Issues
Really? If I was able to see my text messages on my phone to enter a code on my laptop to view my text messages WHY WOULD I NEED TO LOOK ONLINE TO SEE MY TEXT MESSAGES.AT&T please rethink this!...
View ArticleRe: AT&T Messenger Issues
I have only been able to do it one time and that was when I got home, charged my phone & had my phone sitting right next to me. I tried logging in again and it asked for a pin again. It asks me...
View ArticleRe: Text messages delayed
Robh5791 wrote:I switched to AT&T about 13 months ago from Verizon. On thanksgiving night last year I noticed that I sent a text around dinner time to a group of people and that message was not...
View ArticleI am using an iPhone. I actually turned off iMessage last...
I am using an iPhone. I actually turned off iMessage last night on everything as a last resort. The thing is that I used an iPhone for 2 years flawlessly on Verizon prior to switching to AT&T. No...
View ArticleRe: AT&T STOP THROTTLING OUR SPEED
Just as a drastic comparison, it's Nov 13 and my throughput at Starbucks is the following: 47.7 Mbps / 11.4 Mbps (DN / UP) : Google wifi service Simply amazing. I've been monitoring the speed when I'm...
View ArticleRe: AT&T STOP THROTTLING OUR SPEED
You are comparing apples and oranges. Just because you are able to get 45 MB/s on WiFi doesn't mean that you should get that on cellular. I am on a family shared plan and I don't expect my cellular...
View ArticleRe: I can't connect to the internet unless i'm on wifi
I have a Galaxy S3 with a gophone plan and I get this same exact message when I am down to less than .5gig. Sometimes, I can restart my phone and it will work normally. Today, though, I couldn't get it...
View ArticleRe: Grandfathering my unlimited data plan
I simply changed a sim in the ATT store and changed my phone and their systems now automatically remove the unlimited data plans..The first time I didn't notice it until after I left the store and I...
View ArticleOff Network Data Restricted Completely
Just received emails from ATT that my data service will be restricted to AT&T's network on 12-02-14 for two iphones. Have a 10G data plan that is worthless when not in coverage areas. What use to...
View ArticleRe: Excessive Domestic Off-Network Data Usage Alert
Just experienced the exact same problem. Been a customer for 20 years and makes no difference! In a few weeks, we will be on permanent restriction to AT&T network only.....no "off network" data...
View ArticleMobile Hotspot data usage
If I use my Samsung Galaxy to create a hotspot to listen to music through Pandora on my iPad does it use more data than if I were just listening to pandora on my Samsung? I only have an Apple...
View ArticleRe: Mobile Hotspot data usage
tlu222 wrote:If I use my Samsung Galaxy to create a hotspot to listen to music through Pandora on my iPad does it use more data than if I were just listening to pandora on my Samsung? I only have an...
View ArticleRe: Grandfathering my unlimited data plan
I was not upgrading, just using my grandfathered plan, when this month I got a bill that says I have been switched to a Mobile Share plan in the middle of the month without my permission or any notice...
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