New roll over data!
So I began bragging to a friend yesterday about well AT&T now has roll over data! She informed me it was worthless to read the fine print. so I came home and did just so. She's right. What's the...
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Re: help with data overages
Thank you I have been educated now. Yes I called and the rep and she helped me in this way you've descibed. I really hope this solves and will prevent any future issues. I have never had an issue until...
View ArticleLTE so SLOW!!
Why is my lte so slow? I have a 30GB plan and I am no where near my limit. AT&T you're letting me down.
View ArticleRe: LTE so SLOW!!
Have you tried downloading "mark the spot" app. There might be a tower down in your area that is causing you data to be slow. People that are not on unlimited data doesn't get throttled. So most...
View ArticleRe: New roll over data!
They(att) are doing the least amount possible to say they have a roll over data plan. Its just a ploy to save a little face. I will be leaving att after (over 10 years of service) my current contract...
View ArticleRecover text messages
Hello, I have an important case coming up in school and I need to retrieve text messages from my phone that has been deleted a month ago. My phone has always been active so messages have been recieved...
View ArticleRe: Recover text messages
Sorry but ATT does not save text messages. Your only option is if you have a backup of your phone that you can retrieve the messages from.
View ArticleRe: SPAM text from unidentifiable sender
I just got my first spam message from [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers,...
View ArticleRe: Introducing @ATTMobilityCare
Hi @RSM2015, please see our response to your other thread on this subject. Thanks,Charise
View ArticleRe: SMS Send to massive list
Hi there I’d be happy to help with your texting concerns! It may have been suggested that you switch to a postpaid line to avoid limits on the number of texts you can send. In order to learn more...
View ArticleRe: Rude Customer Service Rep
Hello! @MT-123 thanks for posting your billing concerns. I’m sorry to hear that you had a negative experience with Customer Care about your billed charges. We’ll be happy to discuss the billing and...
View ArticleRe: Group text message recipient limit
If someone could please reach out to me to fix this issue or at least explain it to me I would appreciate it. I was contemplating switching to an iPhone because I thought this was an Android issue...
View ArticleVoLTE
Okay. I am just a 14 year old child. I got an iPhone 6 plus just a few days ago. When I went to settings on my iPhone, I saw a feature that allowed me to use LTE for voice calls. However, I have no...
View ArticleRe: VoLTE
VoLTEwon't count against your data.It only count against your call minutesYou can try and switch the LTE off from your phone.If you mainly doing calling and texting,since using LTE for data can using...
View ArticleRe: Data charges every 3 hours
HIThank you for your help.I am cutting off all apps except for important ones to see if this help.The kicker of course, is that this has only happened in the last billing cycle and never before.ODDLDuket
View ArticleRe: Data charges every 3 hours
When you are getting a huge increase in data use, for no reason, it may be a device problem.Sounds like you have an iPhone. Start by doing a hard reboot. Hold power and home button until your device...
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