Re: 1GB for $15 eligible for rollover data?
I thought that might be the case, which isn't really fair. I guess I better hurry up and try to use it up. Normally, I don't go over 3GB but this was a crazy month.
View ArticleRe: can I monitor my kids phone from my smartphone
It depends on what you want to monitor (location, use, texting). More information please.
View ArticleRe: Galaxy S5 connection issues following 4.4.4 update
Hi I’m sorry to hear the update to 4.4.4 has affected your device in this way. As has mentioned, turning off Smart Network Switch appears to solve this particular issue. Now, this is of course not a...
View ArticleRe: Phone upgrade
Hey there I’m sorry to hear your plan was affected during your recent upgrade. I’d be happy to help! Please send me a Private Message with the following information and we’ll do everything we can to...
View ArticleRe: MMS messaging
Hey there I’d be happy to help with your MMS issue! The error message you’re receiving is due to the app or service crashing. Depending on your device make/model, I would recommend trying to power the...
View ArticleRe: Data not working on Nokia phone with GoPhone
Hello! @stuc3386 Thanks for posting your concerns. As mentioned you can take the phone to an AT&T store to have it looked at. You can also call us at 800-901-9878 and speak with a GoPhone agent...
View Article???
If I just got my phone and I have limited wifi , how do I know when I waisted it's all?
View ArticleRe: ???
I'm not sure what you are asking.Your phones settings under data usage, has information as to how much mobile data you have used.
View ArticleUNLIMITED DATA QUESTION
I was grandfathered in under the unlimited data plan a number of years ago. I currently have an iPhone5. I know I need to upgrade soon and get a new phone (more than likely an iPhone6) because my...
View ArticleMy 4G AT&T IP address appears to be malicious.
My 4G AT&T IP address is being picked up by the StopForumSpam blacklist. It looks like I'm being routed to a 4G tower nearly 400 miles away from where I live. I don't recall this ever happening, as...
View ArticleRe: My 4G AT&T IP address appears to be malicious.
Call for technical support. This is not something a customer to customer forum can help your with.
View ArticleRe: cant use wifi
Hi there I’d be happy to help with your WiFi connection! This will be unaffected by your AT&T plan, so we can narrow this issue down to the device and WiFi network. Are you able to connect to the...
View ArticleRe: Any chance of the double the data promotion ever coming back again?
Hey there I’d be happy to help with our promo details! Our Double The Data promotion proved very popular indeed, being extended from its original month long run starting in September to ending...
View ArticleRe: Promo for Mobile Share
Hey there I’d be happy to help with our promo details! Our Double The Data promotion proved very popular indeed, being extended from its original month long run starting in September to ending...
View ArticleRe: Rude Customer Service Rep
Just an FYI, this message has NOT been resolved. Yes, I was contacted by Charise but have not had a chance to talk to her as of today.Apparently ATT is sued and settled with FCC for the same issues:...
View ArticleRe: Data & internet
Hi there I’d be happy to help with your plan! We do indeed have new pricing for our 3GB Mobile Share Value plan, which is priced the same as the 2GB Mobile Share Value plan. In order to make the...
View ArticleRe: Data
i was told by your rep "mello miquel" that it would cost me an additional$15.00 for 3gb so the information i am getting from at&t is conflicting ifnot wrong ? i was going to switch but something...
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