Re: FRAUDULENT DATA OVERAGE CHARGES
THUMBS ON THE SCALES! I have been a lowal customer for nearly a decade. I have a 3GB wireless data plan and had to go out of state for work. Being away from wifi for the majority of my trip I hit about...
View ArticleCan't connected to LTE, only have 4G for my Iphone 5s
I used a phone that didn't support LTE previously, and now get a new iphone 5S. I expect I can use LTE then. But I can only connect to 4G at any place. I am sharing a family plan with others and they...
View ArticleRe: repeated texts for a "monthly test"
Hello! @Cernunnos Thanks for posting your concerns about the messaging. So we can get this resolved, Please send me a private message by Clicking Here and include the following information: Your...
View ArticleRe: International Personal Wifi Hotspot?
Hey there I’d be happy to help with your hotspot question! Keep in mind that the Personal WiFi hotspot on a mobile device uses cellular data, which while outside the US may be quite costly. The...
View Articleinmate calls
I want to be able to answer collect calls again from an inmate and it be charged to my bill. It says it is blocked from my account and I can not figure out how to allow it again.
View ArticleRe: email to text fails
Thanks, It appears to be the similar issue at my end . It was working for 2 years and all of sudden stopped working , when I checked with the my company's messaging team they showed the error log as...
View ArticleRe: att iphone won't recognize verizon number as valid, send text
Hey there I’d be happy to help with this messaging issue! In order to correct this, please try the following: Take down the affected number, as we’re going to delete it from the deviceDelete the...
View Articleaccess to play store
I receive an error message when I try to go to the Google play store. It says I need to disable background stuff. I follow all the directions but when I go to my data usage settings the correct boxes...
View Articleabout cell phone data.
I don't have Internet at my house..and I use my phone alot. I have 3g of data and I keep rolling over. My bill is always 160-180 a month. I saw there is a 20g data and it says my bill would be 190 a...
View ArticleRe: about cell phone data.
3 GBS of data is $40, 20 GBS of data is $150. If you take your basic charges ( without overages ) and add $110 a month that would give you an approximate of your new bill.If you switch, it will be pro...
View ArticleNation 450 with Rollover??
I recently recieved a Samsung Galaxy s5 that I ordered from att.com. I signed up for the 1GB Mobile Share value plan under AT&T Next. When I recieved my phone, I had some issues porting my phone...
View ArticleRe: Nation 450 with Rollover??
If you were on a plan and changed mid billing period, it will not show up correctly until the next billing period.
View ArticleRe: Nation 450 with Rollover??
This is my first time with AT&T so I'm not coming from another plan. I'm wondering if something happened when my phone number port had to be redone.
View ArticleText Message Dialogue
Good morning, Just curious, can authorities really get their hands on your text message dialogue with a subpeona? And, if they do, can they see emojicons and such? I am just curious as to HOW much they...
View ArticleRe: Can't connected to LTE, only have 4G for my Iphone 5s
Hi there I’d be happy to help with your LTE access! Was this iPhone 5s purchased from AT&T or is it unlocked from another carrier? Also, if you are using the SIM card that was in your old non-LTE...
View ArticleRe: inmate calls
Hey there You may have a purchase blocker present on your line, preventing the collect call charge from being placed on your bill. To remove the purchase blocker feature:Select myAT&T at the top...
View ArticleRe: access to play store
Hey there I’d be happy to help with this Play Store access issue! Can you please detail exactly what it requests and any error messages you receive? This will help us find the cause and provide a...
View ArticleText
My daughter has an iphone 5s and is unable to send and receive text messages unless she is in a wi-fi area. Any suggestions?
View ArticleRe: Text
she may need a new SIM card. Call customer service or Visit an AT&T store for help.
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