why do apps fluctuate ?
I shut my apps off next thing i know they are back on .Then i clear data the data reapearrs and so i continue to clear data .it is frustratingdo i contimue to clear data or leave it goand why do apps...
View ArticleRe: Not So Unlimited Data
The throttling policy has been in place for several years, it is surprising that you are just finding out about it now. Apparently, this is the first time you have reached 3 GB of usage in a month....
View ArticleHow can I give a great review for AT&T mobile technical support specialist...
How can I give a great review for AT&T mobile technical support specialist Carmesha? She answered all of my questions that I had about data overage and it was very helpful. [edited for...
View ArticleRe: How can I give a great review for AT&T mobile technical support...
You can send a private message to customer service on this site. http://forums.att.com/t5/user/viewprofilepage/user-id/2802899 is the URL to one of the customer service folks profiles and you can...
View ArticleRe: Excessive Domestic Off-Network Data Usage Alert
This has happened to us as well. We live in the Auburn/Lewiston area where AT&T offers 1GB up to 10GB plans in the Auburn store. They tell customers this area is "in network" but it is not. The...
View ArticleCan't send texts with photos
I have a Nokia 1520 with wp 8.1 and cyan then I put on developer preview update 1. I can no longer send text photos. Costomer Service gave me a manual apn setting but it didn't work and even secondary...
View ArticleSmart limits request
Why does the smart limits feature set not offer a choice to block all calls from blocked / unidentified numbers? Other services like Verizon can do it so why not AT&T? This should be something...
View ArticleRe: Smart limits request
Hi xradiate, Thank you for your feedback. What kind of phone does your child have? Many current models have some build in features or apps that might allow you to block calls from unknown numbers, I'd...
View ArticleRe: why do apps fluctuate ?
Are you using an Android phone? That's just how they're designed, many apps and services run in the background to ensure you have the quickest and most reliable experience. Also notifications, if you...
View ArticleRe: About domestic data roaming
At times you may be roaming off the AT&T network and using wireless data from another carrier. This is called domestic roaming, otherwise known as Off-Network usage. There is no additional charge...
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Can texts be read online/through an app?
If I get a plan with four people, could I read my texts and theirs online? I have noticed that there is an app that allows you to receive your texts on a computer, tablet, etc. But I would not want to...
View ArticleRe: iPhone 5S uses cellular data even when connected to WiFi
Before I turned off his cellular data altogether, my son's new iPhone 5s running iOS7 was using 1 gigabyte of data per day while sitting at home connected to WiFi. His previous iPhone 4s had no such...
View ArticleiPhone 4S on GoPhone prepaid plan - won't send/receive MMS
First of all, I have been a GoPhone user for several years. I had a cheap Pantech phone that I had NO problems with sending/receiving photos or videos via text WITHOUT a data plan. Last fall I started...
View ArticleRe: How can I find out if somebody texting me but number is blocked ?
Are you trying to find out who is texting you but they blocked their caller id? Or find out if someone who's number you blocked is still trying to text you?
View ArticleMy son's iPhone 5s has been using over 1GB per day of cel...
My son's iPhone 5s has been using over 1GB per day of cellular data while connected to Wifi the entire time. I've had no choice but to completely turn off cellular data on his phone. I've applied all...
View ArticleI have an appointment at the Genius bar in 20 minutes. We...
I have an appointment at the Genius bar in 20 minutes. We'll see what Apple has to say about it. I'll post here with the outcome.
View ArticleSpeed issue near the end of my billing cycle.
I have just gone through my first month of the 10GB shared internet. Before upgrading my phone and switching to this data package I was paying for 5GB with tethering. I have never had an issue with...
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