Slow LTE Download Speeds
I have an iPhone 5, and about a week and a half ago my LTE download speeds became UNBEARABLE slow. I've been running speed tests with the speedtest.net app, and my download speeds with FULL LTE are...
View ArticlePOOR Customer Service
I have called customer services multiple times because when I text my wife's phone sometimes messages are sent regular text message and not SMS. And sometimes not sent at all. Today I spent over 30...
View ArticleEmail 2 Text does not work
Hello, Ever since switching to AT&T over a year ago, my email 2 text has NEVER worked. I have spent countless hours on the phone with AT&T support trying to get this resolved, and nothing...
View ArticleRe: POOR Customer Service
If I were you I would call and speak with another rep! Some of them don't know or care! I got one Saturday that said it was mu phone and there are no outages and I needed a new SIM card...well, the...
View ArticleRe: Email 2 Text does not work
It is because you are using the wrong email address. For AT&T, it is "your number"@sms@att.net or "your number"@mms.att.net.I use it all the time and it works fine.
View ArticleRe: POOR Customer Service
It seems like it would be helpful if the representatives communicated instead of blind transfering to a person with opposite feedback. I have been trying to get a data issue cleared up. First person,...
View ArticleRe: Email 2 Text does not work
kdfederer wrote:It is because you are using the wrong email address. For AT&T, it is "your number"@sms@att.net or "your number"@mms.att.net.I use it all the time and it works fine.Sorry, but you...
View Articlelte and 3g
I see that I pay for lte and get only 2gbs and for a steep price $100 a month while other companys get so much more for cheaper price and when I go over the data allowance ya automatically charge me...
View Articlewhy pay high price plan packages
We should be getting more GB then 2 per month. We are paying high prices for the 2 GB plan package. I pay 95.00 a month for two GBs of data and unlimited texting and calls. While others are carrier...
View ArticleRe: personal hotspot data usage
We wanted to be sure you and our other community users were aware that there is a data calculator that may help you. If you are not already aware, check out the article Setup a personal Hotspot and...
View ArticleLeaving AT&T
When the launch of the iPhone 6 arrives my final two year contract with AT&T should be close to completion, I have been a loyal customer for 11 years, all the while paying the max contract prices...
View ArticleTrying to get rid of Visual Voicemail
Does ANYONE know how I can get rid of "Visual Voicemail"? I have a Samsung Galaxy SII and not only is the program annoying it isn't even set up and will still alert me after my standard voicemail has...
View ArticleAnd they will keep doing this until the consumers fight b...
And they will keep doing this until the consumers fight back. We all have a voice but we are to lazy and dependent on the phone. If we strike this company with the talk of strike meaning not pay the...
View ArticleGrandfathering my unlimited data plan
When I get a new iPhone 6, how can I make sure I still keep my unlimited data plan that I've had since the first iPhone came out?I have it on my iPad as well.
View ArticleRe: Grandfathering my unlimited data plan
You should be able to keep the unlimited data plan when you upgrade, same as when you upgraded to your last iPhone. As long as you don't make any changes to your data plan you'll be able to keep it....
View ArticleRe: Trying to get rid of Visual Voicemail
You can call into customer care and they should be able to switch it from visual voicemail to standard voicemail. Then all you'll have to do is press and hold 1 when you want to listen to your voice...
View ArticleRe: Grandfathering my unlimited data plan
I had to fight to keep it. When you pre-ordered last time it forced you to pick from a list of plans - of course the grandfathered plan was not listed. I had to spend hours on the phone to get it put...
View ArticleRe: Grandfathering my unlimited data plan
The same thing happened to me. I went to an authorized AT&T store to make sure I could talk to a live person so I could make sure they grandfathered me again. The associate I got had never heard of...
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